Privacy Policy

*Introduction*

Welcome to 1Wash’s Privacy Policy. This document outlines our approach to collecting, using, and protecting user information. Your privacy is of utmost importance to us, and we are committed to ensuring the confidentiality and security of your personal data. This policy covers our practices across the 1Wash app, website, and customer service interactions. Please take the time to familiarize yourself with the details outlined below.

*Collection of Information*

1.1 **Types of Information Collected:**

   – We may collect various types of information to enhance your experience with 1Wash. This includes, but is not limited to, names, contact details, and vehicle information. All information is collected with your explicit consent.

1.2 **Methods of Collection:**

    – Information may be collected through interactions with our app, website, or customer service representatives. Each data collection point is designed to provide personalized services and experiences.

*Usage of Information*

2.1 **Service Delivery:**

   – Your information is primarily used to deliver personalized and efficient car care services. This includes appointment scheduling, communication, and relevant updates.

2.2 **Communications:**

   – We may use your data to send promotional materials, updates, and customer support communications. Rest assured, 1Wash commits to not selling or sharing your personal information with third parties for purposes unrelated to our services.

*Data Security*

3.1 **Encryption Measures:**

   – 1Wash employs state-of-the-art encryption protocols to safeguard your data. Our security measures are designed to prevent unauthorized access, disclosure, alteration, or destruction of your information.

3.2 **Secure Transmission:**

   – Sensitive information is transmitted through encrypted channels to ensure secure communication. Our commitment to data security extends to every interaction within the 1Wash platform.

*Cookies and Tracking Technologies*

4.1 **Purpose of Cookies:**

   – Cookies and tracking technologies may be used on our website and app to enhance user experience, analyze trends, and administer the platform. Users have the option to manage cookie preferences, though disabling cookies may impact certain functionalities.

*Third-Party Links*

5.1 **External Websites:**

   – Our platforms may contain links to third-party websites. While we strive to link only to reputable sites, users are encouraged to review the privacy policies of external platforms. 1Wash is not responsible for the privacy practices of third-party websites.

*Children’s Privacy*

6.1 **Age Restriction:**

   – 1Wash services are not directed at children under the age of 13. If, inadvertently, information about a child is collected, we encourage parents or guardians to contact us promptly for its removal.

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